B2B Merx Terms and Condition
Introduction to B2B Merx Terms and Conditions:
Welcome to B2B Merx, these are the terms and conditions of use of the B2B Merx store and all its branches of pages, links and features, your use of the B2B Merx store constitutes your approval of all the terms and conditions set by B2B Merx and are considered effective once you select the approval button.
Registration and membership in the B2B Merx store:
B2B Merx grants membership to those over the age of 18, the account will be cancelled and the member's financial accounts will be liquidated if it is known that the member has not exceeded 18 years of age, therefore the member acknowledges that he has exceeded this age when creating a store on the B2B Merx store.
All information provided must also be correct and accurate.
When opening an account on B2B Merx, your email address or mobile number, username and password will be requested, so you agree to:
Keep your password confidential.
In the event that your password is lost or stolen, you must immediately notify B2B Merx.
In the event that you are unable to maintain the confidentiality of your password, you acknowledge your responsibility for any activity on your account resulting from the loss of the password.
The member is obligated to use the account alone, and that account may not be transferred to any third party. In the event that the member authorizes a third party to manage the account, the member shall be responsible for that.
If the member or institution opens two accounts at the same time, B2B Merx has the right to freeze the two accounts or cancel one of them, and liquidate all financial accounts of the account before closing it.
Users, whether individuals or institutions, must abide by the commercial contracts concluded with members.
All applicable laws stipulated for e-commerce must be adhered to.
The user must undertake the following:
He is 18 years of age or older.
Adhere to all terms and laws of B2B Merx, as well as local and international laws in this regard.
Maintain the privacy of contact and communication information, which includes (phone numbers, postal addresses, and email addresses).
Not to exploit contact information or data obtained through B2B Merx for the purpose of completing additional sales outside the store or through another site or by communicating directly with users or vice versa.
Not to violate the confidentiality or privacy of users of the B2B Merx store, whether by disclosing, publishing or disclosing their personal information to others, whether by viewing it, disclosing it, transferring it or using it.
Maintaining the privacy of contact and communication information, including (phone numbers, postal addresses, email addresses).
Not exploiting contact information or data obtained through B2B Merx for the purpose of completing additional sales outside the store or through another site or by communicating directly with users or vice versa.
Not violating the confidentiality or privacy of users of the B2B Merx store, whether by disclosing, publishing or disclosing their personal information to others, whether by viewing it, disclosing it, transferring it or using it.
Digital Communications from B2B Merx:
The member agrees to be contacted by email or by broadcasting his promotional advertisements on the store, and he also agrees that all agreements, advertisements, data and other communications provided electronically are equivalent to their written counterparts, in meeting legal requirements.
When B2B Merx makes any changes, procedures or new promotional activities within the store, it will send a message to your email or to your mobile phone to notify them.
As a user, you have the right not to accept receiving promotional emails by clicking on the option not to receive promotional messages.
Return and refund of the product:
The goods are returned in accordance with the B2B Merx store policy and return page, and at the discretion of B2B Merx, the returned product is accepted, which in turn is subject to the laws in force in Kuwait.
The value of returned goods will be refunded according to B2B Merx taking into account the following: product price, shipping fees, applied discount coupons, the value of the product will be refunded through the same payment method, bank transfer or any other method we may specify at any later time.
Product Return and Refund:
The goods are returned according to the B2B Merx store policy and return page, and at the discretion of B2B Merx, the returned product is accepted, which is subject to the laws in force in Kuwait.
The value of the returned goods is refunded according to B2B Merx, taking into account the following: the price of the product, shipping fees, applicable discount coupons, the value of the product is refunded through the same payment method, bank transfer or any other method we may specify at any later time.
Shipping fees for return requests:
In the event that the return is due to a product error, B2B Merx shall bear it after receiving the order, if the buyer objects to the product within 3 days of receipt, B2B Merx shall bear the shipping costs according to the policy and return page and the conditions therein.
In the event that B2B Merx does not agree to return the product and at the same time the customer refuses to receive the product, B2B Merx will have the right to dispose of the product after 60 days of the customer’s refusal.
In case the return is due to the buyer's error and the product is still in its original condition without opening it, the buyer shall bear the shipping fees paid to ship the item according to the policy and return page.
Returned goods for B2B Merx:
B2B Merx has the right to destroy or dispose of the returned product within 60 days from the date of receipt in the event that the buyer does not receive it, and this is done after notifying the seller via the email attached by the seller.
B2B Merx responsibility:
B2B Merx store provides a digital communication channel for the buyer where interaction, meeting and purchasing of goods take place, all digitally.
Any link from outside the B2B Merx store B2B Merx does not guarantee that it is free of any viruses or information breach, and the user must know and agree to that.
B2B Merx is a store that provides shipping and payment facilitation services, so it is not responsible for determining the terms and conditions of delivery and payment.
B2B Merx does not bear any claims arising from errors or negligence, whether they occurred by chance or by a third party.
In case of misuse or inability to use the store, B2B Merx is not responsible for that.
B2B Merx Store Trademarks:
The trademarks owned by B2B Merx and other trademarks and logos found on the store are protected by trademark and intellectual property rights and laws in accordance with the laws in force in Kuwait.
Other trademarks not owned by B2B Merx are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by B2B Merx.
Confidentiality within B2B Merx:
B2B Merx takes all measures to protect its users' data.
Knowing that the Internet is not a secure medium, and the confidentiality of your personal information cannot be 100% guaranteed is first and foremost your responsibility as the user.
B2B Merx in some cases provides the shipping company with the buyer's mobile number and email address in order for the two parties to communicate to complete the sale process.
B2B Merx has no control over the actions of any third party, such as other web pages linked to the B2B Merx store, or third parties claiming to represent you or others.
You acknowledge and agree that B2B Merx may use the information that you have provided to it, for the purpose of providing services to you such as sending you marketing messages, and that the confidentiality agreement in this store regulates the collection, processing, use and transfer of your personal identification information.
Indemnification:
B2B Merx undertakes in accordance with these general terms and conditions to indemnify against: all losses, expenses and costs any and all losses, damages, costs, liabilities and expenses (including but not limited to; legal expenses and any amounts incurred by B2B Merx to any third party to settle a claim or dispute) that arise directly or indirectly from your use of the B2B Merx store or any violation by you of any provision of these general terms and conditions or B2B Merx provisions, policies or guidelines and any liability for value-added tax or any other tax liability that B2B Merx may incur in connection with any purchase made through the B2B Merx store, arising due to your failure to pay it.
Breach of General Terms and Conditions:
When you register with B2B Merx, you are bound by all terms, conditions, policies and guidelines. If you breach these terms, B2B Merx has the right to do the following:
Temporarily suspend your access to the B2B Merx Store.
Permanently block you from accessing the Store.
B2B Merx will prevent any device, whether a computer, mobile phone or tablet, that uses your IP from accessing.
Contact any or all of your Internet Service Providers and request that your access to the B2B Merx Store be blocked.
B2B Merx will initiate all legal action against you, whether for breach of contract or otherwise.
Entire Contract:
Subject to these terms and conditions, this contract is the entire agreement between the user and B2B Merx regarding the use of the Store and will supersede all previous agreements between the user and B2B Merx.
Review and Amendment:
B2B Merx has the right to review these General Terms and Conditions, and the terms, policies and guidelines of B2B Merx from time to time.
These revised terms and conditions apply from the date of publication on the B2B Merx store.
Severability:
If any of these provisions and conditions are found to be invalid according to Saudi law, the remaining terms and conditions will remain in effect.
Payments:
According to these terms and conditions, the amounts due are paid, in accordance with all information and instructions on the payment and delivery options page Due diligence and review rights B2B Merx conducts checks on all users of the B2B Merx store as part of an anti-money laundering program.
Third-party rights No third party has the right to benefit from these terms and conditions concluded in the contract between B2B Merx and the other party.
The exercise of the rights of the parties arising from a contract concluded under these general terms and conditions is not subject to the approval of any third party.
Law and jurisdiction According to Saudi law, these terms and conditions are subject to the courts of Jeddah and are considered competent to resolve any dispute related to these terms and conditions.